Affordable Painting ("Affordable Painting," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy applies to affordablepainting.us and governs how we collect, use, disclose, and retain your personal information.
By using our website, you consent to the practices described in this policy.
2. Information We Collect
When you submit a quote request, contact us through our website, or call or text us, we may collect the following personally identifiable information:
• First and last name
• Project or mailing address
• Email address
• Phone number
• Details you share about your painting project, such as the type of service and your desired timeline
We do not collect personal information unless you voluntarily provide it. We do not collect payment information through our website; any payment processing is handled by third-party providers.
3. How We Use Your Information
We use the information you provide to:
• Respond to your service inquiries and quote requests
• Schedule estimates, color consultations, and project work
• Send confirmations, updates, and service-related communications
• Send promotional or marketing communications (you may opt out at any time)
• Improve our website and services
• Comply with legal obligations
4. How We Share Your Information
Service Providers. We share data with trusted third-party service providers who help us operate our website and deliver our services, including:
• Wix, website hosting and form submission storage (wix.com)
• Google Analytics, website usage analytics (google.com/analytics)
• Customer relationship management and messaging software, used to store inquiries and communicate with you by phone, text, and email
All service providers are required to handle your information only as directed by us and to maintain appropriate security standards.
Legal Requirements. We may disclose your personal information if required by law, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
We do not sell your personal information to data brokers or unaffiliated third parties for their own marketing purposes.
5. Your Privacy Rights
Depending on where you live, including under the Minnesota Consumer Data Privacy Act and similar state laws, you may have the following rights regarding your personal information:
• Right to Know. You may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete. You may request that we delete your personal information, subject to certain exceptions.
• Right to Correct. You may request correction of inaccurate personal information.
• Right to Opt Out. You may direct us not to use or share your personal information for targeted advertising.
• Right to Non-Discrimination. We will not discriminate against you for exercising any of these rights.
To exercise your rights, submit a request to [email protected] or call 612-816-2380. We will respond to verifiable requests within 45 days. We may need to verify your identity before processing your request.
Do Not Sell or Share My Personal Information: We do not sell personal information. If you wish to opt out of any sharing for advertising purposes, contact us using the information below.
6. Data Retention
We retain personal information submitted through our website for 24 months from the date of submission, unless a longer retention period is required by law or necessary to fulfill an ongoing service relationship, such as warranty or project records. After this period, data is deleted or anonymized.
You may request early deletion at any time. See Section 5 for instructions.
7. Data Security
We use industry-standard technical and organizational measures to protect your personal information. Form submissions are stored with our website and software providers, which use encryption in transit. While we take reasonable precautions, no method of transmission over the internet is 100% secure.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our site. You can block or delete cookies through your browser settings, though some parts of the website may not work properly without them. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
9. Email Communications
We may contact you by email to confirm inquiries, provide service updates, or send promotional offers. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly. Transactional emails related to an active service request may still be sent.
10. SMS / Text Messaging Disclosure
By submitting a form on our website and providing your mobile phone number, you consent to receive text messages (SMS and MMS) from Affordable Painting regarding your inquiry, estimate, appointment scheduling, project updates, and related communications.
Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us at the information below.
Your consent to receive text messages is not a condition of purchasing any goods or services. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Carriers are not liable for delayed or undelivered messages. Supported carriers include but are not limited to AT&T, T-Mobile, Verizon, and all major US wireless carriers.
11. Children Under 13
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Material changes will be communicated by updating the "Last Updated" date at the top of this page and, where appropriate, by direct notice. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.